Effective Date: [19th March 2025]
Below is ready to paste into a new Squarespace page called Privacy Policy. It covers your contact form, WhatsApp, Squarespace and website analytics. It follows the information the ICO says a small-business privacy notice should contain. ICO guidance
PRIVACY POLICY
Last updated: 9 September 2026
Mighty Collective respects your privacy and is committed to protecting your personal information.
This privacy policy explains what information I collect, why I collect it, how it is used and the rights you have in relation to your information.
WHO IS RESPONSIBLE FOR YOUR INFORMATION?
Mighty Collective is the data controller responsible for the personal information collected through this website.
You can contact me using the contact form on this website or by writing to:
Mighty Collective
Blackbrook Hall
London Road
Lichfield
Staffordshire
WS14 0PS
INFORMATION I MAY COLLECT
I may collect personal information when you:
Complete a contact form
Contact me through WhatsApp
Email or speak with me
Ask for information or a quotation
Become a client
Browse or interact with this website
The information collected may include:
Your name
Business or company name
Email address
Telephone number
Information included within your message
Details about your business, website or project
Records of our correspondence
Technical information such as your IP address, browser, device and how you use the website
Please do not send sensitive personal information through the website or WhatsApp unless it is genuinely necessary.
HOW I USE YOUR INFORMATION
I may use your personal information to:
Respond to your enquiry
Contact you about your requirements
Arrange an introductory call
Prepare a proposal or quotation
Provide services you have requested
Manage an ongoing client relationship
Maintain business and financial records
Improve the website and understand how visitors use it
Protect the website and business from fraud, misuse or security threats
Meet legal, tax and regulatory obligations
I will not add you to a marketing list simply because you have submitted an enquiry.
MY LAWFUL BASIS FOR USING YOUR INFORMATION
Under UK data protection law, I must have a lawful reason for using your personal information.
Depending on the circumstances, I may rely on:
Contract: When the information is needed to take steps before entering into a contract or to provide agreed services.
Legitimate interests: When it is reasonably necessary to respond to enquiries, operate the business, improve services or protect the website.
Legal obligation: When information must be retained or used to comply with legal, accounting or tax requirements.
Consent: When you have actively agreed to a particular use, including certain optional cookies or marketing communications.
Where I rely on consent, you can withdraw it at any time.
CONTACT FORM SUBMISSIONS
When you submit the contact form, the information you provide is used to respond to your enquiry and understand how I may be able to help.
The website is hosted by Squarespace, which may process and store form submissions on my behalf. Your information may also be delivered to and stored within the email service I use to manage correspondence.
If you contact Mighty Collective through WhatsApp, your name, telephone number, profile information and message content will be processed through WhatsApp.
WhatsApp is provided by Meta. Its use of your information is also governed by WhatsApp’s own privacy policy. Please avoid sharing confidential or sensitive information through WhatsApp unless necessary.
COOKIES AND WEBSITE ANALYTICS
This website may use essential cookies required for it to function correctly.
It may also use analytics to help me understand information such as:
How many people visit the website
Which pages are viewed
How visitors found the website
The type of device or browser being used
Where required, non-essential cookies will only be used after you have given your consent through the website’s cookie banner.
More information can be found in the Cookie Policy linked in the website footer.
WHO I MAY SHARE INFORMATION WITH
I do not sell or rent your personal information.
Information may be shared only when reasonably necessary with trusted service providers, including:
Squarespace, which hosts the website and processes form submissions
WhatsApp and Meta, when you contact me through WhatsApp
Email, cloud-storage and business-software providers
Developers, designers, marketers or other trusted specialists involved in delivering an agreed project
Accountants, insurers, legal advisers or other professional advisers
Government bodies, regulators or law-enforcement agencies where legally required
Any specialist involved in your project will only receive the information reasonably necessary to complete their work.
INTERNATIONAL DATA TRANSFERS
Some service providers, including Squarespace, Meta and other technology providers, may process information outside the United Kingdom.
Where personal information is transferred internationally, I rely on the safeguards provided by the relevant service provider and applicable data protection law.
HOW LONG I KEEP YOUR INFORMATION
I only retain personal information for as long as it is reasonably needed.
As a general guide:
Enquiries that do not become projects may be retained for up to 24 months.
WhatsApp and email correspondence may be retained for up to 24 months unless it forms part of an ongoing client relationship.
Client, contractual and financial records may be retained for up to seven years to meet legal, accounting and tax obligations.
Information may be retained for longer where required by law or in connection with a legal claim.
Information that is no longer required will be deleted or securely disposed of.
HOW I PROTECT YOUR INFORMATION
I take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no website, email or online communication method can be guaranteed to be completely secure.
YOUR DATA PROTECTION RIGHTS
Depending on the circumstances, you may have the right to:
Ask for a copy of the personal information held about you
Ask for inaccurate information to be corrected
Ask for your information to be deleted
Ask for the use of your information to be restricted
Object to certain uses of your information
Ask for your information to be transferred
Withdraw consent where consent is being relied upon
These rights are not absolute and may not apply in every situation.
To exercise your rights, please contact me through the website contact form or write to the address shown above. I may need to confirm your identity before completing your request.
MAKING A COMPLAINT
If you have concerns about how your personal information is being used, please contact me first so I can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
Telephone: 0303 123 1113
LINKS TO OTHER WEBSITES
This website may contain links to third-party websites. Mighty Collective is not responsible for the privacy practices or content of those websites.
You should review the privacy policy of any external website you visit.
CHANGES TO THIS POLICY
This privacy policy may be updated occasionally to reflect changes to the website, services or legal requirements.
The latest version will always be published on this page.